Frequently asked questions

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How can I track my order?

Once your order ships, you'll get a tracking number by email so you can follow your package the whole way. You can also check it any time on our Track Your Order page, or message us through the Contact page with your order number.

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Is the hoodie good quality?

Yes. Heavyweight brushed fleece with a vintage wash, thick ribbed cuffs and hem, a ribbed-knit balaclava layer and metal zippers. It's built as an everyday hoodie first — the dragon details are sculpted into the hood, not printed on like a costume.

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How does the balaclava hood work?

The balaclava is a separate ribbed layer built in under the normal hood, with its own slim zipper up the centre of the face. Zip it to the bridge of your nose for the full dragon, or leave it open at the chin and it wears like a regular hoodie.

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How should I wash it?

Wash it inside out on a cold, gentle cycle and let it air dry. Don't tumble dry or iron over the hood details — that keeps the fleece and the sculpted parts looking new.

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Do you ship internationally?

Yes — free, tracked shipping to every country. Each hoodie is made to order, so allow roughly 2–4 weeks for production and delivery depending on where you are.

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Can I swap my size or dragon?

Yes. Every hoodie is made to order, so all sales are final after 24 hours — but you can swap your size or dragon free any time before it ships. Just message us your order number. Arrived damaged or wrong? Contact us within 7 days and we'll replace it.